Social Media Principle 6 � Be Open and Be Human by Jon leuty
Social marketing earns, not buys attention so have an opinion, be true to what you say, be of value, be open - above all be human.

"Ask not what your customers can do for you; ask what you can do for your customers" Stan Rapp

As 'markets become conversations' customer relationships and advertising models are changing for good. Passive consumption becomes active interaction. Monologue becomes dialogue. Control becomes collaboration huanghaiyan701 More information please visit: www.charlotteolympiaweb.com. Customers are empowered, well informed, connected. Companies are becoming more transparent whether they like it or not.

It's an environment in which the balance of effective communication shifts from being less about interruption to more about participation, less about delivering a message to more about being part of a conversation, less a ... Read more »